Terms of Service

Last updated: 8 July 2026
Effective date: 22 June 2026

1. Agreement

These Terms of Service (“Terms”) are a binding agreement between you and Ohro Connect (“we”, “us”, “our”) governing your access to and use of Ohro (“Platform”, “Services”).

By creating an account or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use Ohro.

2. Eligibility

You must:

• Be at least 18 years old
• Have the legal capacity to enter into a contract under Indian law
• Not be prohibited from using the Services under applicable law

You represent that all registration information is accurate and that you will keep it up to date.

3. The Services

Ohro is an LGBTQ+ inclusive dating and community platform offering features such as profile creation, discovery, messaging, events, groups, and safety tools. Features may change, be added, or removed over time.

We do not guarantee that you will find matches or that any user is who they claim to be. You are responsible for your interactions with other users.

4. Your account

• You are responsible for safeguarding your login credentials
• You must notify us promptly of unauthorized access
• One person per account unless we explicitly allow otherwise
• You may not sell, transfer, or share your account

We may suspend or terminate accounts that violate these Terms or pose safety or legal risk. Timed suspensions end automatically after the stated period (for example one day, one week, or one month). Permanent suspensions remain in place until we review the account. Details about account access and restrictions are governed by these Terms.

5. User conduct

You agree not to:

• Harass, threaten, stalk, defame, or harm others
• Out someone’s sexual orientation or gender identity without consent
• Post illegal, hateful, exploitative, or non-consensual content
• Impersonate others or create fake profiles intended to deceive
• Solicit money, run scams, or promote illegal services
• Upload malware or attempt to breach Platform security
• Scrape, reverse engineer, or misuse our APIs or data
• Use the Services if you are under 18

We may remove content, restrict features, or terminate accounts at our discretion, especially for safety violations.

6. User content

You retain ownership of content you submit (photos, text, messages). You grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, and process your content solely to operate, improve, and secure the Services.

You represent that you have the rights to content you upload and that it does not violate law or third-party rights.

7. Location and discovery

Discovery uses the location you manually set in your profile. You control when to update it. Do not use the Services to track, stalk, or endanger others.

8. Paid features

Some features (e.g., Ohro Plus) may require payment. Prices, billing cycles, and refunds will be shown at purchase. Payments are processed by third-party gateways subject to their terms.

Unless required by applicable consumer law, subscription fees are generally non-refundable once a billing period has started.

9. Safety

We provide tools such as blocking, reporting, and privacy settings. We cannot guarantee user safety offline or online. Meet in public, tell someone you trust, and use your judgment.

For emergencies in India, contact local authorities or emergency services (e.g., 112).

10. Intellectual property

Ohro, our logos, software, and design are owned by us or our licensors. You may not copy or use them without permission.

11. Third-party services

The Platform may integrate third-party services (maps, geocoding, push notifications, payments). Their use may be subject to separate terms.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted or error-free operation.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR USER CONDUCT, OFFLINE MEETINGS, OR THIRD-PARTY ACTIONS.

OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) INR 5,000, EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

Nothing in these Terms limits liability for fraud, wilful misconduct, or death/personal injury caused by negligence where limitation is prohibited.

14. Indemnity

You agree to indemnify and hold us harmless from claims arising from your use of the Services, your content, or your violation of these Terms or applicable law, to the extent permitted by law.

15. Termination

You may stop using Ohro and delete your account at any time. We may suspend or terminate access for violations, risk, or legal requirements. If your account is suspended for a set period, access is restored automatically when that period ends. Permanent suspensions require our review before access can resume. Sections that by nature should survive (liability limits, indemnity, governing law) will survive termination.

16. Governing law and disputes

These Terms are governed by the laws of India. Courts at [City, State] shall have exclusive jurisdiction, subject to applicable consumer protection laws that may provide you additional rights in your place of residence.

Before litigation, we encourage you to contact our Grievance Officer to seek resolution.

17. Changes

We may update these Terms. We will post the revised Terms and update the “Last updated” date. Continued use after changes constitutes acceptance, to the extent permitted by law.

18. Contact

Ohro Connect
Vignana Nagar, Bengaluru, Karnataka, 560075, India

Grievance: See Grievance Redressal